Shipping policy
Shipping Policy
Thank you for shopping with Vanya Luxe. We are dedicated to delivering your order accurately, in good condition, and always on time. Please review our shipping guidelines below.
1. Shipping Destinations
We ship exclusively all over India. At this time, we do not offer international shipping outside of India.
2. Shipping Rates
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We charge a flat shipping fee of ₹200 on all orders.
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This flat rate will be automatically applied to your cart total at checkout.
3. Order Processing Time
We know you are excited to get your order! That is why we process orders incredibly fast:
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All orders are processed and handed over to our courier partner within a few hours of placement.
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Orders placed late at night or on national holidays will be processed first thing the following business day.
4. Estimated Delivery Time
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Once dispatched, your package will typically arrive within 7 to 10 business days.
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Please note that delivery times are estimates and may vary slightly based on your specific location (e.g., metro cities vs. remote regions).
5. Our Courier Partner & Tracking
We partner with Delhivery, one of India's leading logistics providers, to ensure your package arrives safely.
As soon as your order is handed over to Delhivery, you will receive a shipping confirmation email and/or SMS containing your Tracking ID. You can use this ID to track your package's journey in real-time on the Delhivery website.
6. Damaged or Lost Packages
We take great care in packaging your items. However, if your package arrives damaged, please remember that we require a continuous, unedited unboxing video to process any claims or replacements (as outlined in our Return and Refund Policy).
Questions?
If you have any questions about the status of your shipment, please feel free to reach out to us:
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Email: hello@vanyaluxe.in
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Operating Hours: Monday to Saturday, 10 AM – 10 PM